Counselling is a process. It focuses on enhancing the psychological well being of the client.so that the client will able to reach his/her full potential.
This can be achieved by the counsellor facilitating the client in his/ her personal growth, development, and self-understanding, which in turn empowers the client to adopt more constructive life practices.
Counselling Process consists of four stages:
- Identify the need for counseling.
- Prepare for counseling.
- Conduct counseling.
- Follow up.
Marjorie Neslon’s (2001) nine steps in the counselling process.
1) Establish a safe, trusting environment.
2) Clarify: Help the person put their concern into words.
3) Active listening: find out the client’s agenda.
a) paraphrase, summarize, reflect, interpret
b) focus on feelings, not events
4) Transform problem statements into goal statements.
5) Explore possible approaches to the goal.
6) Help person choose one way towards goal Develop a plan (may involve several steps)
7) Make a contract to fulfil the plan (or to take the next step). Counselling Process
8) Summarize what has occurred, clarify, and get verification. Evaluate progress
9) Get feedback and confirmation
G. Egan, (1986) three-stage counselling process –
- The client clarifies his/her understanding of the problems that have brought him/her to counselling.
- The client explores and clarifies problems.
- The counsellor helps the client tell his/her story, focusing and clarifying as well as pointing out blind spots and helping to generate new perspective.
- The client develops strategies to improve his/her situation.
- The client develops a plan for change.
- The client imagines a new scenario and develops goals to achieve it.
- The counselor encourages a commitment to change.
- The client takes concrete steps to achieve measurable change.
- The client moves toward the preferred scenario.
- The counsellor helps the client develop strategies for action and encourages him/her to implement plans and achieve goals.
Fuster (2005), five stages counselling process-